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Undercover Boss (CBS)

common sense media says

CEO spies tackle entry-level work in mild reality show.


parents & educators say

What parents need to know

Parents need to know that this reality series -- in which CEOs go undercover and pose as entry-level employees to learn more about how their businesses are being run -- underscores the idea that corporate managers must make an effort to understand how their policies impact the people who work for them. Despite a strong word or two (“piss” and “hell”), the show is pretty mild overall. Gender bias in the workplace and other issues are discussed, and some of the jobs the CEOs do include cleaning toilets and other "undesirable" tasks. 

Positive messages: The general message is that CEOs from major corporations need to better understand how their attempts to save money and/or be more efficient are impacting their employees' professional and personal lives.
Positive role models: The featured CEOs demonstrate a willingness to work toward improving specific problems associated with corporate policies.
Violence: Not applicable.
Sex: Some employees claim that their work environment is hostile toward women.
Language: It’s pretty mild, but occasionally words like “piss”  and "hell" are audible.
Consumerism: The businesses featured here include 7-11, White Castle, Waste Management, Hooters, and Churchill Downs.
Drinking, drugs, & smoking: Not applicable.

More on Undercover Boss

What to talk about

Talk to your kids
  • Families can talk about the differences between working in a corporate environment vs. working in operations-based positions. How does the media represent these different sides? Are there any stereotypes associated with these portrayals?

  • Do you think going undercover and pretending to be someone you aren't in order to gather information and/or learn more about a group or community is ethical? Why or why not? Do you think these CEOs could learn the same lessons in a different way?

What's the story?

What's the story?

Based on a British show, UNDERCOVER BOSS follows corporate bosses as they leave their offices and work undercover in their own company to find out how their business is really being run. Each boss spends a week travelling to different company sites pretending to be a candidate for an entry-level position. S/he must take direction from lower-level managers, do some unappealing jobs alongside his/her own employees, and adhere to the corporate policies that have been handed down from his/her office. At the end of the week, the CEO's true identity is revealed, and he or she then shares what was learned about the effectiveness of the company’s corporate policies and about the people who help make the company run.

Is it any good?

Is it any good?
 

The show’s premise is that wealthy CEOs are currently out of touch with their companies and don't understand how their decisions impact their employees' professional and personal lives. The events on the show are clearly planned to get this point across. For example, bosses are strategically paired with employees who hav sympathetic and/or distressing life stories. The show also draws specific attention to some of each company's more inadequate corporate policies and highlights any hostile and/or sexist environments that are created when some of these policies are enforced.

Still, the series is surprisingly positive overall. Unsung heroes of each company receive well-deserved recognition, and the featured managers also seem willing to reevaluate some of their companies' procedures in order to serve both the company and its employees. But what really makes the show worth watching is that it acts as a symbolic voice for the millions of people across the country who work hard to contribute to the day-to-day operations of some of America’s major corporations.

TV themes & details

TV Details
TV Rating: TV-PG
Network: CBS
Cast: Mark Keller
Genre: Reality TV
Where to watch: CBS

This review was written by Melissa Camacho
 
 

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Most useful reviews by all members

AlinaW.
teen, 16 years old
 
Intresting WHEN you know of the company . . .
Although I only watched a couple of times, I found it really intresting to see the CEO's of major businesses trying out entry-level jobs in their own companies! It was really neat seeing them actually learn about what they can improve on in their companies, whether it's creating programs to donate unused food, or starting programs to give people in companies like 7-11 a future in their jobs. Good show with good messages, but I only found it REALLY intresting when I knew of the company they were talking about, like when they profiled the CEO of 7-11, and he was talking about his stores, etc. Good for anyone really, but I think business-savvy tweens, teens, and adults will enjoy it most!

ChickenOfTheWest
teen, 18 years old
 
Interesting, and moving.
A great show to watch on a Sunday night. It shows how hard some people work, just to get through in life. The ending is emotional, as the "Undercover Boss" is able to help, and improve his work force. It has a good ending for most of the episodes, and it's definitly worth a look.

massie11
kid, 11 years old
 
very intresting

awesome82706
kid, 12 years old
 
awesome
i love this show

Antman
adult
 
Do they really care? really?
I find it ironic people buy into the concept that these CEO's, COO's or what ever really see things in the light of the people that work for them. The CEO's/COO's say things like it really touched my heart and we plan to change things for the better. They make 2 million and up a year pay, not to mention bonuses and they give someone a few thousand to help that person out? I'm not saying that is not a nice jesture but just a little weak and a write off to them more than good will. I guarantee once they get back to their offices it is all about numbers and cost savings not employees or people. Just look at the example our president gave us, the man from GE (Jeffrey Immel) he is the head of the Obama's board created "Council on Jobs and Competitiveness" and he signs and is still signing several joint ventures with China many are worth billions! Just search the web for job competition GE and see the many jobs lost to China. Not to mention all the jobs it could have meant here in the USA and the fact that they are competing with American companies! Not to mention part of these deals are to share the technology secrets for free, not to mention the compromise of defense technology and the fact that the Chinese having been increasing their defense and pushing back to gain new territories including ones that have been considered to be USA and Allies to the USA. I have to ask how bad do we need these new and some of the old committees that cost the tax payer billions to Run! We need to wake up and do something because Congress, Global Wealth Orgs and big bussiness really don't care what they do to the working class and many are collecting personal data for uses in some cases against people like they say "once the cat is out of the bag its too late" you can't take some things back! There is even plenty of data being sold of children's personal conversations and pictures from social networks and no sees a problem with this? It may ruin their lives forever and doesn't go away once it is exposed to the web.

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