Don't do it
My boys used the site for a while and grew bored with it. I tried to cancel the paid, monthly membership but their site would not allow me to do so. I sent an email to their customer service department, but my credit card was charged again. I sent another email asking for a credit because they did not cancel the membership as I requested. They refused to take care of the credit. I sent another emai, and they refused again. I sent yet another email, but so far nothing has been done. Sadly, customer service doesn't seem to be a priority to Club Penguin.
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Why you should not let your child use Club Penguin com
Please do not join CLUB PENGUIN! Here is why...
You can work very hard to gain points and the points buy you nice things.
If your computer goes down without you saving it you will lose all your points. I wrote them and they claim this does not happen, but it does.
Then if your membership ends, you lose everything you worked hard for.
The only way to gain things back is to renew your membership. So if you
don't pay them money you lose everything you worked so hard for. I think that is extortion and it does not teach kids anything.
Parents, please show club penguin you mean - business, good business.
Don't buy a membership. play for free.
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Parent of 5 and 7 year old
March 14, 2010
Fun, and even though I've never seen bad words, is it not safe enough?
My son plays Club Penguin while my daughter plays webkinz. Like Jamie, James also does not play on it a lot. Again, I hate it that they can say whatever they want. I told my son he is allowed to have friends on it and do whatever, except he cannot talk to the penguins in the buildings and places like that.
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Membership PROBLEMS
Overall, Club Penguin is smart & fun, but membership has some problems that need addressed in order to make this site totally terrific.
Membership allows kids to fully enjoy the site, however, when the membership renewal doesn't go though or expires, objects such as costumes, hats, ninja outfits, igloo items & more all "disappear temporarily" until the minimum $5.95 fee is paid.
Now, not only is that rather ROTTEN to do to kids who already "purchased" these items with points earned while PAID members, it's simply BAD BUSINESS. It would be just as motivating & lucrative for the site owner to simply KEEP EVERYTHING ALREADY EARNED DURING PAID MEMBERSHIP IN CHILDREN'S ACCOUNTS, but prevent any "new" items to be obtained until membership is renewed. After all, we already PAID to have access to all those cute items & therefore they NOW BELONG to our child's account!
Items acquired during membership should remain the "property" of the account holder, not the site! It's ridiculous for a child to exclaim, "Oh no, I can't use my ninja suit and my items are blocked out!" in order to prompt another $5.95 membership fee!
The site owner should prompt membership payment/renewal by making ONLY NEW ITEMS unavailable until membership is renewed again. Certainly, the retailer has no right to TAKE WHAT WAS ALREADY PAID FOR! After all, using prepaid debit cards for online purchases & even the Club Penguin cards available at C.V.S, walmart, etc. means that parents will always be renewing their child's account!
So why in the world would Club Penguin be so crummy to kids to with-hold many of the fun things they earned while paid members -- even if only for an hour while we care-givers & parents quickly run to the store for a new prepaid debit or club penguin card? The same prompt for membership renewal can be communicated just as clearly by simply withholding account access to NEW STUFF until membership is renewed, without all the unnecessary DRAMA!
Club Penguin, kick it up a notch & be a better retailer. Then, yes, your site will be truly GREAT!
Best,
A Wise Grandmother
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Parent of 5 and 8 year old
August 16, 2009
Penguins is great except one little thing !
The only thing we dislike about it is every time my son clicks on most things it wants him to purchase a membership...so I get asked several times a day if he can get a membership...which can be aggravating because my financial situation right now wont allow it.
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Once you complete all the spy missions, buy all the colors, and get your Ninja Belt, there is nothing to do but wander around, playing games just to earn coins you can't use. It says that kids are motivated to get a deluxe membership, but really they are pushed. The only thing you can buy without a deluxe membership are colors, and once you have all the colors, where do you go from there? In the end, Club Penguin falls flat.
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Parent of 15 year old
December 15, 2009
inapropriate for any children
this is the worst site ever i dont feel that my 12 year old is safe on this site
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Parent of 12 year old
April 6, 2009
A charming virtual world, some uncharming penguins.
At first look Club penguin is a cute, kid-friendly virtual world which in many aspects it is. However there are some rather rotten little penguins.
My daughter signed up and I got her a months membership and for weeks she played happily on it. Unfortunately she ran into a nasty little peice of work. Her friend invited her to his igloo, they chatted all was well. Until his 'girlfriend' turned up and started picking on her saying things like 'get the f * * k away from my boy'. Yes she managed to get the f word through by spacing it out. We reported and blocked the little so and so and left it at that.
In conclusion it's a nice little game but I suggest you monitor your children whilst they play, just incase.
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Club Penguin offered a three month reduced fee opportunity. Unfortunately for those who live in the Pacific Time Zone, the offer can be pulled before the day is half over. Club Penguin will not accommodate a request to obtain this offer and could care less about the fact that it was pulled early for pacific time than the rest of the country. You're out of luck is basically what I was told. Don't waste your money. Play elsewhere and receive more professional treatment.
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It's sort of a ripoff.
First of all, CP Membership. It's by far too expensive, and my daughter wanted one for her birthday but I refused to because, IT'S JUST TOO MUCH MONEY. You can't even buy stuff on there unless you PAY REAL MONEY. And also there is sex, murder, and even getting DRUNK on there! My teen went on there once for memories since she loved it a while back, and she reported all of this to me: "CP isn't what I remember when I was a kid, Mom! THere's sex, drugs,murder, and even trying to DRINK BEER ON THERE! Don't let Sarah(my younger daughter) on there anymore!" My teen nearly cried when she saw my younger daughter on CP the next day. I set up the parental controls that day and I ask, to PLEASE, NEVER LET YOUR CHILD JOIN/ GO ON THIS WEBSITE!
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Parent of 6, 11, and 14 year old
November 3, 2010
Club Penguin - automatic credit card charges and no customer services
Fun site for kids - Billing Nightmare for parents! Once you sign up be prepared to keep paying, they have an automatic renewal policy and once they charge you, they will not refund even if you haven't used in a while and you call them as soon as you receive your credit card bill. Buyer beware!!!!
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Parent of 10, 10, 10, 10, 10, and 10 year old
December 30, 2009
ppl were pretending 2 hump each other and were moving 2 make it look like somthing nasty was going on
random ppl somehow cussed at me adn were hacking to get on the dojo walls and on iceburg watter and were somehow stealing suff from other members and i cheated and all mi coins got taken away
they banned my friend 4 no reason
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Parent of 2 year old
March 12, 2011
It's an O.K. website
It is a good website but Club penguin wants a lot of money. The members get most of the things but nonmembers don't get so much. But still a good website.
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Parent of 12 year old
January 28, 2011
Probaly only for 14+
Well, I have been on Club Penguin and kids certainly know their way around the fltered messaging! Trust me I know!
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Teen, 17 years old
January 12, 2011
just avoid adults
some adults on club penguin do innoproprite stuff on club penguin like "fake pregnancy","boyfriends","fake cursing"(eg-socks=sucks crab=crap ),and murder.i only go on the safe chat servers only to avoid theese innopropite things
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Parent of 5, 9, 12, and 14 year old
July 29, 2010
Great game!
My kids love this game (even my 14 year old!). This is recommended for all ages by me.
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Well.......
Club Penguin is a fun environment for my children. I logged on to spy on my children, and discovered that players with free chat can say anything they want. For example, I saw 2 players pretending to kiss where i logged in. They were typing sounds that I wouldn't want my child to be hearing. And there are ways to get past the curse filtering. I'm not going to say how, but I saw 3 players doing just that. I can say I learned 2 curses I didn't even know were curses. You may want to keep your younger children under supervision. This website is safe all around in the "buying" division. Credit card numbers are secure when buying a membership, don't worry. If you find a virus on your computer, it may be from your children downloading club penguin cheating programs, called "trainers." Be sure to tell them never to cheat.
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Kids will love this!!!
this is really fun for little kids, but they do offer you meberships ( which cost money Max: 50$ ) and they say you can't buy things becuase you don't own this video game by club penguin. It's educational becuase it's teaches you how to do some skills and reading but not to much. It has some positive messages like how you should be nice to one one anthor, but this is more for fun then positive messages. Club penguin is known for penguins able to use bad langage and innapropeate stuff. But that's not my opinoin on this website, i used to love this and i would be so excited to get on! Trust me kids will lovw this!
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