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All parent reviews for PixieHollow

Age
8
Average rating based on 15 parent reviews:
  • 40% say they noticed product placement
Parent of 3, 5, and 7 year old
May 18, 2010
 
Fun, Really well done, bummer they charge you to "play"
Really fun site for kids who like to "play dress-up" and are really into the "Fairies" franchise. My biggest beef is with the almost required membership cost. At first, the site was free, but more and more the fun "features" --like being able to buy different clothes for you fairy with points earned from collecting berries and twigs are now only available for "Members" who pay a monthly fee. With all the cross branding and pushing of Disney products going on, I would have hoped Disney wouldn't also be hitting my 6 year-old up for a monthly "membership fee" to play.

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Parent of 4, 9, and 12 year old
August 29, 2009
 
I think it's Flitterific!
First of all how can a site about a famous Disney fairy not seem to be product placement? It is not about buying fairy toys, it is not about Disneyland, it is about flitting around collecting ingredient items to trade for goods, going on quests to help other fairies, and playing little games to earn more ingredient items. By the way the games are very easy and the child can quit when a level gets too hard and then hit replay to start off easy again. I am a newbie to all this but have helped my 7 year old collect items to buy things. Yes it was very disappointing to shop and agree to buy things then be told "Oops!" you are not a member. But This is not the only site out there that requires membership. (However I do wish that when you did invest in the membership it would be for families and not one child only, that adds up.) My guys are on the middle level chat and for the past few months have not encountered what the other reviewers have. There is a report feature, and I do not know if you would be notified of the action taken, but on another Disney site my kids have reported others. I used the kids fairy home address as their 'Homepage' and there are no ads. Just a very cute page including their home, a quiz, an option to print your fairy....They give you the link to this page after your child creates each fairy. They can make 3 different fairies for free! Which brings me to the extras that are also free. WONDERFULL printables, bookmarks, crafts, garlands, even recipes for fairy foods! They are my favorite part of it all and I repeat, it is free! I think if your child is old enough to be online at all, they can be taught to "not talk to strangers". Have them only go to Quiet servers.(LOVE that they give you the 'rankings' on servers, Crowded, Ideal, Quiet) In my time online the other fairies are barely on the page long enough to make friend requests let alone chat. If you are worried make a fairy of your own, (It can be erased later), and try it out.

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Adult
July 8, 2009
 
Commericalized problems and excuses for not fixing them
Although the marketing is heavy, from pushing to toys, custom T-Shirts, etc. on the front page, to sales of a hand held game that allows you to play with a butterfly flying behind you while in the game, certain "badges" earned in the game can only be done by buying "Clickables" toys, "friendship bracelets" and so on; the game has far too many MAJOR glitches, that despite numerous "error reports", they are fixed VERY slowly if at all. Kids and adults alike are very frustrated, for instance with the latest additions where items earned in the game simply have disappeared. It's been nearly 2 weeks and this and MANY other problems in the game are STILL not corrected! My friend's grand daughters used to play, and have since lost interest, since they had earned so many tings and they simply disappeared. The game had problems when I first signed on, though I thought, "Hey! It's Disney, they'll fix it lickety split." Boy was I wrong! The problems have only increased, and they continue to add more and more to the game without fixing the problems they still have! Some have been there the entire approximately five months I have been a member. The latest additions caused items that took weeks to earn to disappear. After about 2 months, myself and others became bored with the game. When the new editions came, we were excited about them, and although the new things are cute, the game has too many problems to list. The game is very repetitive (one has to play the same games inside the game over and over for quests to earn things, and that becomes boring.) You and play for free, although you cannot buy things such as clothing and items for your fairy home, make things such as clothes or cookies for quests, go on member quests (there are a very few for non-members) or go into the new areas, so there is a constant push to buy a subscription. On the front page, the products to buy are pushed heavily (latest has the hand held game, friendship bracelets, Clickables, and so on advertised on the front page (If you want to be able to have friends online, get certain badges, be "in style and have a butterfly fly behind you" then buy this!) If the game was error free (or even tested properly), I would recommend it highly. The artwork is incredible, yet the game has problem after problem after problem with simply playing the game. Connections are frequently dropped in busy times, and the cute sayings about why their servers crashed, this and that doesn't work, items your characters have earned that were not that easy and took hours of play simply disappeared during an update (Roughly half of my items disappeared, which for an adult is about a month's worth of work playing nearly every day!), when you file an "error report' you get a form letter back, their live help is rarely available and hasn't been while I've been on since the latest mess where everyone's things disappeared. You use three characters per account. Two of mine are stuck in a loop of the same quest and cannot buy items, the other simply cannot buy anything and is missing an item earned from a quest, as are many more peoples'. There are party games that only work about half of the time. When they freeze, you are stuck logging out, and if it is your party, you spent things you had to collect to throw the party and loose it all. This could be a wonderful game, but needs some good programmers to update it about every 2-3 months, not including the special events, to keep it fresh so kids and adults alike don't get bored. As Pixie Hollow exist now, I would not buy a subscription for anyone. There are simply too many problems to list here. I did make a free account (which anyone can do) yet most of the problems go unnoticed on a free account. It is only after you've paid and start playing that you notice there are major problems that should have been worked out before the game and additions were put online. Great ideas, great artwork but a 1 on execution.

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Adult
January 13, 2011
 
Pixie Hollow might be fun for a month, but then they get bored. THEN, when you want to cancel it won't let you do it online, gives you a message that you have to call 800# - and you can't get a live person for 4 tries! When you finally do they say they will cancel and don't. THEN, they send you an email requiring more information. THEN when you send them the info they still don't cancel. Been 4 months of trying all the while they are still charging me. One more try and then I file a complaint with credit card company and local tv station!

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Adult
May 27, 2010
 
Keep your eyes on your younger kids.
I personally play this game with/for my daughters who are quite young still. A concern that may effect your decision to let your child play or not is the open chat feature. If you allow your child to type, as much as Disney tries to keep people from typing inappropriate things, it happens. I suggest if your child is young, do NOT allow open chat, use speed chat only. Then you know they won't get messages about boyfriend/girlfriend contest or rude fairies saying that they are ugly or kicking. (Yes, I'm sad to say those things happen) Also, make sure your little one only visits quieter severs, which will again, help to keep away any unwanted fairies. There is also the clear divide between Membership and non-membership fairies. For a while, it wasn't bad because there was secret codes, which gave your fairy items for there wardrobe and home, and your fairy started out with many more options. Now, it is quite clear who has membership and who does not, which is sad.

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Adult
June 14, 2009
 
Stay away from the hormonal summer crowd!
If you have smaller children playing the wonderfully done PixieHollow like I do, you might want to impose your own ban on the Hidden Ridge server (top left when you enter)--it has become the online equivalent of a pick up bar. Kids in age from ten to eighteen are holding "girlfriend contests", "boyfriend contests", and basically doing online what kids should not be doing in real life concerning the birds-and-the-bees. Twice my kids have been subject to some pretty graphic and rude suggestions via the chat and whispers. What we have found out is the "boy" fairies--with a distinctive style--are not present in other servers. However, they can show up at fairy houses and still cause some distress. Even worse are the girl fairies competing for this attention and causing the problem to continue.

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Parent of 9 and 12 year old
February 19, 2009
 
Absolutely Adorable characters
My 10 yr old daughter thinks she is too old for Disney Princesses, but she is really enjoying the activities on this site. There are free games and a limited version of chat. Creating your own characters is a favorite, then earning "ingredients" which are the currency in Pixie Hollow. You play games or search for ingredients and collect them to spend on things you need. "I like to buy my own clothes and furniture for my pixies from the shops", says my daughter. Of course, Disney takes internet safety very seriously and teaches the user not to disclose personal info. Kids will be blocked from entering personal stuff. There are 70 different servers to choose from, and the level of use is indicated by "quiet" "ideal" "crowded" or "full". The site is rarely too busy to log onto. The free chatting is not overly restrictive, yet it is protective against cyber-bullying. There are a few bonuses for being a paid subscriber. The chat is the same, but you get access to games before they are released to the non-paying members. You also get to create your own fashions for free. Overall, lots of fun! A great site. Did I mention that the customer service was amazing? They took my call one evening when I had a question and they were quick and helpful. Of course, the operator (Cast member) was in character as a pixie, in true Disney style.

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Parent of 9 and 17 year old
December 13, 2011
 
Pixie Hollow
My daughter has been on this site for over 2 years now. I also sit with her to see whats going on. I personally like it.But I don't like some of thie things Disney did with it. The monthly membership price is pretty decent . I know there are fairies in there that can be very mean. So she has her friends and that is what she stays with. I also know there are fairies and sparrowmen on there that are much older then others, but some can be very nice and help out the younger ones. And you can report people for being mean and inappropriate. All in all it is a nice site for most kids to be on.

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Adult
April 21, 2011
 
Fun for everyone!
FUN site for any age. Though there is chatting allowed, the dictionary is limited to what you can say. You can't even type out numbers such as "one, two, three..." making it difficult to speak in numbers (giving out phone numbers, address, age, etc.). The site is VERY careful to make sure the site is kid-friendly and just for fun! I'm 23 and I LOVE it! I play with my 25 year old friend AND 11 year old sister! THE ONLY reason I say 10+ is because the site can be complicated as far as quests & tasks so a younger child might lose interest.

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Adult
March 28, 2011
 
For "New" Pixie Hollow Haters
For anybody wanting the old Pixie Hollow back, there is a Facebook page about it. Please "like" it if you are in favor of reviving the old school Pixie Hollow. I admit, I did not create this Facebook page, but I am just wanting more people to "like" it. Just type In the search bar "We want the old Pixie Hollow Back". Thank you!

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Parent of 10 year old
November 5, 2010
 
perfect for tinkerbell fans
i love it

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Parent of 6 and 9 year old
April 9, 2011
 

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Adult
May 29, 2010
 
the offical site
i love it

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Parent
April 25, 2012
 
One of the best - love it!
Both me and my now 10-year-old daughter have been playing on this website for the last 2 years. We have Speed Chat only, never came across any inappropriate messages, except once was told to go away:( and that with almost daily use. Yes, we have a membership, but $5.95 per month is really fair charge. I am never worried about my child playing on that website ( though she is not that interested at the moment, mostly mommy:))

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Parent
March 14, 2012
 
Pixie Hollow is lots of fun
I play this with my four year old. It can easily be good clean fun with parents involved. My daughter is an early reader, and there is so much reading on the site, it really stretches those skills. There are also nice messages about "helping" each other, caring for animal friends, etc. And my daughter is learning about "earning" things she wants by collecting ingredients to "pay" for items and saving up for a big "purchase". And let's face it, girls love playing dress up and decorating houses, etc. I never leave my child alone to play this... she is too young. I can see a lot of kids playing are much older, but I have witnessed very little bullying or bad behavior. If you seek it out, you'll find it, but that's true almost anywhere. If you keep to yourself, you won't encounter that stuff. As well, you don't have to grant your child access to SpeedChatPlus. If you don't, they won't be able to read what others type if it is not an approved phrase. Also, there are "quiet" servers where you hardly run into another fairy and that's where we play. For older children, I think you still want to monitor usage. It's a coed site and one never knows how teens can bend safeguards. Having said that, there are far more dangerous places online (and offline) for pre-teens and teens, I'm sure. You can play many things for free, so take an hour to test it out for yourself as an adult before you give access to your child.

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