I don't know all that much about the website itself, but my 7 year old son likes to 'meet up' with his friends online. Last night, he came to me and said that something was wrong with the computer because he couldn't log into his account. When I checked it, the account said that he had been banned for inappropriate behavior. I was shocked - what could he possibly have done??? He'd only had the account activated for about a day! I used the 'contact us' feature on the website and asked them to let me know what had happened. Within a few hours I had a detailed explanation of what he said/did to warrant the 'ban'. It's nice to know that there is acutally someone monitoring what is being said/done in order to make sure that our children are protected. It stinks that my son was the child acting inappropriatley, but it opened my eyes to the fact that he clearly needs a lesson in proper internet behavior. A+ to PlanetCazmo for truly paying attention!