When should parents intervene in a cyberbullying situation?
Many kids don't tell their parents that they're being cyberbullied. Kids might feel embarrassed or ashamed to let you know they've been targeted. They also might be afraid your involvement will make things worse. But, if you find out your kid has been cyberbullied, it probably means the issue is major enough for you to get involved.
Try this: Collect more facts by talking the situation through with your kid. Work out a plan of action together. Make sure you and your kid agree on what the outcome should be. Ramp up your efforts as the situation demands.
Another reason not to rush to a solution: Research indicates that peers sticking up for each other is a very effective defense against bullies. Bullies work by trying to isolate their victims. When kids rally around the target, it thwarts the bully. Encourage your kid to reach out to friends for support.
Of course, if there are any real threats to your child's safety, you should contact the authorities immediately.