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Mall Cops: Mall of America



Mall cops bust drunk patrons and shoplifters in dull docu.

What parents need to know

Positive messages

The series attempts to legitimize the role of security guards in the Mall of America by highlighting how they assist and protect employees and customers.

Positive role models

The mall cops assist customers when necessary and try to prevent crime. Several of the people questioned and/or escorted out of the mall by security are disproportionately Asian, African-American, or foreign nationals. One young woman talks proudly about what she almost managed to shoplift.


Security officers chase after shoplifters, arrest thieves, and attempt to subdue violent patrons. Pushing, shoving, wresting, and punching is visible. Occasionally people are shown with minor bloody wounds. 


During one altercation the partial view of one man’s buttocks is briefly visible.


Words like “bastard” are audible; stronger language is bleeped.


The series revolves around events in the Mall of America, and some of the mall's highlights are discussed. Storefront logos like Bloomingdales and Norstroms are visible. Retailers like Victoria’s Secret are referenced.

Drinking, drugs, & smoking

Occasionally drunk visitors (sometimes sitting in mall bars) are disruptive and/or violent and must be escorted out or forcibly removed. Occasionally there are suspicions of some patrons being unstable due to drugs.

Parents Need to Know

Parents need to know that this series, which follows mall security in the Mall of America, shows people arguing, being chased, tackled, and being thrown into police cars after causing a disturbance or attempting to shoplift. Some patrons are drunk; in one episode a man’s backside is briefly visible after an altercation. Words like “bastard” are audible, while stronger language is fully bleeped. Stores like Bloomingdales, Nordstroms, and Victoria’s Secret are visible and/or discussed.

What's the story?

MALL COPS: MALL OF AMERICA is a reality series that follows security officers as they patrol America’s largest shopping mall. Cameras follow folks like the Director of Security Doug Reynolds, Sergeant Ashley Rowe, and officers like Beau Johnson and rookie Kyle Maitrejean as they question curious looking shoppers, confront drunk patrons, and assist people with medical emergencies. With the assistance of Bloomington, Minnesota police officers, they also attempt to rein in alleged shoplifters and other potentially threatening individuals.

Is it any good?


The show’s overall goal is to legitimize the work that security officers perform in order to make the giant shopping center a safe place to visit. In order to do so, it attempts to make mundane events (like walking through the corridors on a busy day) appear more exciting than what they are. The mall cops also seem to target people that simply look and/or act differently than the mainstream rather then looking out for real security risks.

While what these officers are doing is clearly important, there are moments when they just seem to be trying too hard to be taken seriously. Their inability to cite people for anything beyond trespassing without the help of the local police doesn’t really help their image either. Bottom line? Viewers looking for a bit of police reality thrill should keep shopping around.

Families can talk about...

  • Families can talk about mall cops. What are some of the stereotypes about security guards in malls and shopping centers? How does the media contribute to these stereotypes? Do you think this reality series will help eliminate them?

  • What is shopping in the Mall of America really like? Did you know that people come from around the world to visit this mall? Why do you think that is? Do you think this is why it was chosen for this reality show?

TV details

Cast:Ashley Rowe, Beau Johnson, Doug Reynolds
Genre:Reality TV
TV rating:TV-PG
Available on:Streaming

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Learning ratings

  • Best: Really engaging; great learning approach.
  • Very Good: Engaging; good learning approach.
  • Good: Pretty engaging; good learning approach.
  • Fair: Somewhat engaging; OK learning approach.
  • Not for Learning: Not recommended for learning.
  • Not for Kids: Not age-appropriate for kids; not recommended for learning.

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Parent of a 9 and 15 year old Written bySupyall June 21, 2015

Ok for some kids

I think they bleep out a lot and don't have a lot of bad things little bit of violence but nothing cod like.
Parent of a 3, 9, and 11 year old Written byhomeofplay June 17, 2014


I live in St. Paul, so MOA is ten minutes away. I find this show to be false and untrue. We love Mall of America.
Kid, 11 years old October 23, 2010


it is just stupid. i got bored with it 5 seconds in to it. cops is so much better.
What other families should know
Great messages
Great role models


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