BarbieGirl is run by female-hating jerks!
Mattel has the WORST customer service ever! I paid for VIP membership for myself AND my 5 yo daughter so we could play together. There is no way to meet/find friends in the online world (like on Club Penguin) and the only way to become "Best Friends" where you can visit each other privately is if EACH person buys a $50 outdated and poorly rated Barbie mp3 player! We also had lots of issues getting booted off the site, having screens freeze due to overloaded servers (they only have 7 servers), and being unable to log back in for 24 hours thanks to a lovely technical glitch they can't be bothered to correct. I called Mattel's customer service and spent well over an hour to wind up getting blatantly patronized by the rep who had the audacity to actually cancel our accounts! What kind of man enjoys making a mother angry and a little girl cry? I spoke w/his superviser AND the supervisor above them both and all are men in NYC who could give a rat's patootie and seemed to enjoy their little power trip at Mattel. Shame, shame, shame. I would NEVER give business to them again nor will I buy my little girl any new Barbie or Mattel products if this is the kind of environment and bigotry they support. WHY are angry, rude men in charge of the Barbie Girls website? :[
What other families should know