Overall, Club Penguin is smart & fun, but membership has some problems that need addressed in order to make this site totally terrific.
Membership allows kids to fully enjoy the site, however, when the membership renewal doesn't go though or expires, objects such as costumes, hats, ninja outfits, igloo items & more all "disappear temporarily" until the minimum $5.95 fee is paid.
Now, not only is that rather ROTTEN to do to kids who already "purchased" these items with points earned while PAID members, it's simply BAD BUSINESS. It would be just as motivating & lucrative for the site owner to simply KEEP EVERYTHING ALREADY EARNED DURING PAID MEMBERSHIP IN CHILDREN'S ACCOUNTS, but prevent any "new" items to be obtained until membership is renewed. After all, we already PAID to have access to all those cute items & therefore they NOW BELONG to our child's account!
Items acquired during membership should remain the "property" of the account holder, not the site! It's ridiculous for a child to exclaim, "Oh no, I can't use my ninja suit and my items are blocked out!" in order to prompt another $5.95 membership fee!
The site owner should prompt membership payment/renewal by making ONLY NEW ITEMS unavailable until membership is renewed again. Certainly, the retailer has no right to TAKE WHAT WAS ALREADY PAID FOR! After all, using prepaid debit cards for online purchases & even the Club Penguin cards available at C.V.S, walmart, etc. means that parents will always be renewing their child's account!
So why in the world would Club Penguin be so crummy to kids to with-hold many of the fun things they earned while paid members -- even if only for an hour while we care-givers & parents quickly run to the store for a new prepaid debit or club penguin card? The same prompt for membership renewal can be communicated just as clearly by simply withholding account access to NEW STUFF until membership is renewed, without all the unnecessary DRAMA!
Club Penguin, kick it up a notch & be a better retailer. Then, yes, your site will be truly GREAT!
A Wise Grandmother