The overly-organized life of IRS agent Harold Crick (
Will Ferrell) turns upside down when he starts hearing the mysterious voice -- which he eventually learns belongs to Karen Eiffel (
Emma Thompson). The chain-smoking author is having trouble finishing her latest novel, which is about a guy named Harold Crick. And she can't figure out how to kill him off. As you might imagine, Harold seeks help. A psychiatrist (
Linda Hunt) thinks medication is the answer. But a literary professor (
Dustin Hoffman) has other ideas. He doesn't really believe Harold, but he advises him to figure out whether he's in a comedy or a tragedy. By this point, it's looking like the latter. Providing romantic (and somewhat unfriendly) tension is bakery owner Ana Pascal (
Maggie Gyllenhaal), who Harold is auditing. She hurls insults at him, and, in short, doesn't make his job any easier. Still, love blooms in odd places, and Harold finally has something to live for.