London-set sitcom HARDWARE centers on Hamway's Hardware Store, where customers receive personal service, knowledgeable answers to their questions ... and hefty doses of patronization from the four-man staff. As store manager, Rex (Ken Morley) should set the bar for his employees' work habits, but between his spitefulness toward do-it-yourself customers and his obsession with sex, he's often the shop-talk ringleader. Trainee Steve (Ryan Cartwright) is a student who's often the brunt of Rex's jokes and is also unreasonably smug, given his tendency toward utter cluelessness. Kenny (Peter Serafinowicz) loves the hardware store but rarely does much work, while Kenny's best friend, Mike (
Martin Freeman), tries to rise above the tediousness of the shop and his motley crew of co-workers. Mike's live-in girlfriend, Anne (Susan Earl), works at the nearby Nice Day Café, which is a hot spot for the guys -- and Rex's favorite place to hurl insults at his nemesis, Anne's trash-talking, sex-crazed friend, Julie (Ella Kenion).