The policy has been updated to make it even more clear to users that children's information is not used for advertising.
LAST UPDATED: November 14, 2017
A. How We Collect and Use Information from Children
Children can explore the Sites, and can view and print reviews, comments, ratings and other content without providing any personal information other than the automatic collection of device "persistent identifiers," as discussed in greater detail below. Our Sites only collect limited personal information about a child if the child registers to become a member or submits a question or request to us. If the information collected from a child does not identify or allow contact with him or her or his or her device (including, for example, aggregated information), we may use and disclose it for any purpose, to the extent permitted by applicable law.
Registration Process. If a child wants to register to become a member of our Sites, we require the child to submit the following information:
- User name (the child is advised not to use his or her real name);
- Birth month and year.
We also require the child to provide a parent's email address. We use the parent's email address to seek parental consent for the child's registration and to explain what information we are collecting, how we plan to use it, and how the parent can revoke consent or request at any time that we remove the account and delete any personal information collected from the child (including the parental contact information). If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT consented, or if you no longer wish for your child to participate as a member of the Sites, please feel free to contact us at [email protected], and we will delete your child's account and the parental contact information.
We may use information collected from children during the registration process in the following manner:
- To create and maintain the child's account;
- To determine the child's current age and post it next to any reviews or comments posted by the child. We do not post the child's user name or any personal information.
We do not display advertising based on information collected from children.
- Ensure that the Sites function properly;
- Enable us to conduct research and analysis to understand, address and improve the use and performance of the Sites; and
- Diagnose and respond to problems.
- Crazy Egg
B. What Information Submitted By Children Is Viewable On the Site?
We strictly limit the personal information that is publicly viewable about a member who is known by us to be a child. When a child posts a review or comment on the Sites, only the child's age is posted, along with the content of the child's posting. The child's user name is not posted with this submitted content on our Sites. Although the child may create a Profile for his or her account (which includes only a user name, password, birth month and year, and parent's email address), no portion of the child's Profile other than the child's age is publicly viewable.
C. What Information About Children Is Shared?
Parents may at any time access or change the personal information that we have collected online from their children. Parents may also ask us to cease further collection of personal information from their children, or to make no further use of, or delete, the personal information we have collected online from their children, in which case, the child's account will be deleted. Parents may make these changes by clicking on the child's "My Account" link, by contacting us at [email protected], or by writing to us at the address provided below. For your child's protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
E. How May Parents Raise Other Questions or Concerns?
If a parent has any questions or concerns about his or her child's use of the Sites, we encourage the parent to contact us at [email protected] or:
Common Sense Media
650 Townsend Street, Ste. 435
San Francisco, CA 94103