Children's Privacy Policy

LAST UPDATED: April 21, 2016

COMMON SENSE MEDIA'S CHILDREN'S PRIVACY POLICY

Common Sense Media, Inc. ("we" or "us") is concerned about children's privacy. The websites ("Sites") that we operate provide a forum for all family members, including children, to express their views about movies, books, TV, games, websites, apps and music. While we encourage children to participate appropriately in our Sites, their privacy is extremely important to us. This Children's Privacy Policy explains our information practices in connection with information provided by children under the age of 13 ("child" or "children") on Sites that link to this Children's Privacy Policy. The Sites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. We support the Children's Online Privacy Protection Act (COPPA), and our goal is to minimize the information gathered from and disseminated about kids under 13 while permitting them active participation in the trustworthy information, education and independent voice for which we are known.

A. How We Collect and Use Information from Children

Children can explore the Sites, and can view and print reviews, comments, ratings and other content without providing any personal information other than the automatic collection of device "persistent identifiers," as discussed in greater detail below. Our Sites only collect limited personal information about a child if the child registers to become a member or submits a question or request to us. If the information collected from a child does not identify or allow contact with him or her or his or her device (including, for example, aggregated information), we may use and disclose it for any purpose, to the extent permitted by applicable law.

Registration Process. If a child wants to register to become a member of our Sites, we require the child to submit the following information:

  • User name (the child is advised not to use his or her real name);
  • Password;
  • Birth month and year.

We also require the child to provide a parent's email address. We use the parent's email address to seek parental consent for the child's registration and to explain what information we are collecting, how we plan to use it, and how the parent can revoke consent or request at any time that we remove the account and delete any personal information collected from the child (including the parental contact information). If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT consented, or if you no longer wish for your child to participate as a member of the Sites, please feel free to contact us at privacy@commonsensemedia.org, and we will delete your child's account and the parental contact information.

We may use information collected from children during the registration process in the following manner:

  • To create and maintain the child's account;
  • To determine the child's current age and post it next to any reviews or comments posted by the child. We do not post the child's user name or any personal information.

Reviews and Other Site Activities. A child may choose to write and post reviews on the Sites, such as reviews of movies, games, websites, TV, books, apps and music. Children also may participate in other activities, such as posting comments on our articles. We moderate children's postings to remove personal information, and we encourage parents to discuss with their children why they should NEVER include personal information in reviews or comments posted to the Site. Children may also participate in other online activities, such as polls. As discussed in our Privacy Policy, all members, including children, have the ability to delete their postings to the Sites. Members can delete their postings by logging into their accounts, viewing the review or comment, and clicking the "delete" button. Or, a member can send an email requesting deletion to privacy@commonsensemedia.org, noting user name, date of the review or comment, and title of media type reviewed. (Parents may also delete children's postings or other information, as described in Section D.) It is possible that deleted reviews or comments will remain in our system (such as in backups of our data), but they will not be visible through the Sites. Please note that your request or deletion does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

Persistent Identifiers. When children interact with the Sites, certain technical information may automatically be collected, both to make our Sites more interesting and useful and for various internal purposes related to our business. Examples of information that is automatically collected include: the type of computer operating system, the device's IP address or mobile device identifier, the web browser, the frequency with which the child visits various parts of our Sites, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies, flash cookies, web beacons, and other unique identifiers (which we define under the "Cookies and Other Technologies" section of our general Privacy Policy). This information may be collected by us or by a third party. Persistent identifier information is used by Common Sense Media for the sole purpose of providing support for our internal operations, including in order to:

  • Ensure that the Sites function properly;
  • Enable us to conduct research and analysis to understand, address and improve the use and performance of the Sites; and
  • Diagnose and respond to problems.

We work with third parties who perform site analytics and provide services to keep your user experience on the Site free of spam. The following is a list of our third-party service providers who may collect persistent identifiers or use cookies. Some of these third parties may use this information for their own internal purposes, and not strictly as service providers for Common Sense.

B. What Information Submitted By Children Is Viewable On the Site?

We strictly limit the personal information that is publicly viewable about a member who is known by us to be a child. When a child posts a review or comment on the Sites, only the child's age is posted, along with the content of the child's posting. The child's user name is not posted with this submitted content on our Sites. Although the child may create a Profile for his or her account (which includes only a user name, password, birth month and year, and parent's email address), no portion of the child's Profile other than the child's age is publicly viewable.

C. What Information About Children Is Shared?

We do not disclose to third parties any children's personal information that we collect other than as follows, consistent with applicable law: (a) with a parent's permission, (b) as required by any applicable law, (c) to third-party service providers who help us operate or manage the Sites, (d) as part of aggregated data shared with third-party service providers, our Board of Directors, funders and other partners, as described in the Privacy Policy, (e) to comply with legal process, (f) to respond to governmental requests, (g) to enforce our Terms of Service, (h) to protect our operations, (i) for assistance in fraud detection and prevention; (j) to protect the rights, privacy, safety or property of Common Sense Media, your child or others, (k) to permit us to pursue available remedies or limit the damages that we may sustain, and (l) in connection with a disposition of all or a substantial portion of our business, assets or stock, such as a sale, merger, consolidation, reorganization, joint venture, assignment, or bankruptcy or similar proceedings.

D. How May Parents Access, Change or Delete Information About Their Child?

Parents may at any time access or change the personal information that we have collected online from their children. Parents may also ask us to cease further collection of personal information from their children, or to make no further use of, or delete, the personal information we have collected online from their children, in which case, the child's account will be deleted. Parents may make these changes by clicking on the child's "My Account" link, by contacting us at privacy@commonsensemedia.org, or by writing to us at the address provided below. For your child's protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

E. How May Parents Raise Other Questions or Concerns?

If a parent has any questions or concerns about his or her child's use of the Sites, we encourage the parent to contact us at privacy@commonsensemedia.org or:

Privacy Department
Common Sense Media
650 Townsend Street, Ste. 435

San Francisco, CA 94103
415-863-0600