I started using this as a child many years back, and back then I probably would have given it a 5/5 due to it being small enough to manage, friendly players and friendly staff, as it grew, and as the generation of web users shifted, so shifted the website into an extremely hostile place to some people, there are still many good and friendly players, but rarely, you will ever see them talk in public, because they know, if they say even one thing which is opinionated, they will be flamed, and trolled to no end, and even have their profiles harassed in some cases, this was no problem many years back, but now, every single report is ignored, unless you take action and go to the bosses, and they of course act the best they can. generally, the moderators are up to no good, a lot of times I've seen them not moderate the room appointed to them at all, or even condones extremist behavior, the best thing to do is, send their user name to the boss, yet again, or you will never be taken seriously, though this is not true for all moderators, some do their job as they are supposed to.
-be sure to save all history of your chats of both the harasser and the moderator neglecting his duties, if you do ever get stuck in this situation.
The Kreds system is a big issue, as there is an option to get free Kreds, by watching ads, or signing up for surveys, the children who knows no better, will often end up with an email account so full of spam they can hardly open their inbox anymore, or receive emails due to their email count having hit the limit. These surveys are also not moderated as they are from 3rd party websites which have no ties to Kongregate at all, besides being connected to the portal of which the kids can be redirected to the websites, not everyone thinks of making a "false" email just for the purpose of getting free things. also, these websites are often not safe at all if you do not have the proper security.
- Another issue with this money based system, is the game developers it is attracting, years back, a micro transaction based game was a rare sight, most developers only wanted to make a piece of art, and often had the optional little tip jar, linked to their Paypal or the like, just in case a person liked their work so much that they deserved a little something for their efforts. This is no longer the case, After a few months, Kongregate had to add an entire section just for the money sucking MMO games, which make sure to make themselves as addictive as possible, which often require a steady income of money for the people to be able to play the actual game, where not paying only leads you to heavy restrictions, as if it was a demo, and as soon as you stop paying, you get these restrictions back instantly. I do not care where your money goes, but more often than not, it's the parents who suffer in the long run, a little money here and there isn't bad at all, if it means countless hours of fun, but several hundreds of dollars every year to pay for an addiction more than having fun, isn't worth it, and that is, what happens when the fun has long run out, and all that remains is the need to play, and stay in touch with the friends the player made.
-There are also some organizations which post some extremist games, hiding the fact that it is intended to be a campaign ad, this is not so common yet, but it has made me very cautious about what I play, I would not want my child to be spoon fed with political nonsense, lies and opinions, over cold, hard, facts.
-The web users are also being lured into paying for premium accounts for the website itself, as attractive as this may seem for the very active and social user, it is not worth any money, and often seems as if it is yet another attempt of stretching their income as far as they possibly can.
Ever since they became a part of GameStop, the overall quality seems to have dropped even further, and continues to drop, I am extremely disappointed in this website, and I always make sure to tab away from the chat, otherwise I am just disgusted at how far the quality of their chat-rooms have fallen.
In comparison, the formerly hated Newgrounds, is a safe haven for minors, which is also not good for the weak of heart, but at least they're well managed, and do not have changing ethics and moral standards where it seems profitable, that's the difference.
I am very sorry for my poor English skills