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App review by
Dana Anderson, Common Sense Media
Messenger App Poster Image
Teens connect instantly to contacts; best with guidance.

Parents say

age 17+
Based on 4 reviews

Kids say

age 12+
Based on 6 reviews

A lot or a little?

The parents' guide to what's in this app.

Ease of Play

Easy instructions for first-time users. Messenger is generally easy to use, although the chat heads that pop up on the mobile device can be confusing and distracting. The icons clearly show all the text and voice options, and the app quickly uploads photos, shows contacts, and provides many options for alerts. 


Content is highly based on who your friends are. Also, some teen-to-teen online bullying has been known to occur via Facebook, although the site has made efforts to discourage this.


Content of messages is highly based on who your contacts are.


Content of messages is highly based on who your contacts are. There's no language filter. 


"Bots" (artificially intelligent programs that generate text) represent businesses and can connect people with goods and services. So far only instigated by user, but could change.

Drinking, Drugs & Smoking

Content of messages is highly based on who your contacts are. Kids can send messages about drinking, drugs, or smoking.

What parents need to know

Parents need to know that Messenger lets users text, voice-message, send video or photos instantly, or call contacts from their mobile devices. They also can use third-party apps, such as Messenger-specific versions of Talking Tom, JibJab, or dozens of others to send short videos, GIFs, or other creations. As of 2016, users can also use "bots" -- artificially intelligent programs that can engage through text -- to buy goods and services and use the Instant Video feature to stream one-way live video. Users' phones make a sound or light notification when they get a message, and users can see when someone else has viewed the messages they send. Notifications can be turned off, but the user remains logged in. Users can send messages to individuals privately or to groups they've created. Unless the location notification is turned off, anyone who receives a message can see on a map where the sender is. There's also an option to link Instagram contacts to your Messenger app through a "Connect Instagram" button. Once linked, contacts in Messenger can see your Instagram username. The app is updated every couple of weeks. Even without a Facebook account, users can sign up for Messenger and add contacts by entering phone numbers.

User Reviews

  • Parents say
  • Kids say
Adult Written byDanyel D. July 14, 2017

i make it five if you put this one

well it's great using the messenger.. on those updates y'all did makes it almost have it all.. but can you please add something that we can navigate... Continue reading
Adult Written byJulian W. February 21, 2018
Teen, 15 years old Written byrysqrd April 14, 2016

Faster Backread

Sir if we have a conversation and its very long we will be tired backreading because of its very long so I'm suggesting that there's a way to back rea... Continue reading

What's it about?

View your list of contacts on MESSENGER to see who has the app and who is active. Tap the person you want to contact, and a screen appears that includes your most recent conversations with that person, as well as messaging options. Tap one of the messaging options (for example, the phone icon to make a phone call) and create and send a message. Options on the main screen include creating and pinning groups and customizing settings. This is an all-in-one app for Facebook users who want many ways to communicate with immediacy. Third-party apps are available for downloading, content creation, and sharing. It also works without a Facebook account, so users can provide a name, phone number, and photo to log in.

Is it any good?

Messenger provides the instant connection that most teens want and expect from social media -- which is missing from the original Facebook app now that messaging is being phased outIt also gives the options to share photos with only one contact, send videos, make a traditional voice-to-voice phone call (although the quality of the call during this review wasn't stellar), send GIFs, or send an in-app voice message, similar to other messaging apps such as WhatsApp. The Chat Head photo icons that appear on users' mobile devices' main screens to indicate an incoming message or ongoing conversation can be distracting, but there are a few options to limit or turn them off, and they aren't as intrusive as Facebook Home. Notifications, camera access, and location information can be disabled.

The sticker "store" includes cute animated stickers for sending, and the app store within Messenger includes dozens of apps that users can use to send GIFs and short animations directly from Messenger itself. These all must be downloaded before use and are not available by default. Users also can access their friends' Facebook Timelines. Parents may want to remind teens using this app to turn off the location feature, which otherwise sends their location to anyone they message, and get permission before buying anything through the app. In addition, the same privacy concerns that exist with Facebook exist in Messenger, so review the frequently updated privacy policy.

Talk to your kids about ...

  • Families can talk about teens and social media. To understand why the immediacy of messaging apps such as Messenger is appealing to teens, read Common Sense Media's report "Social Media, Social Life: How Teens View Their Digital Lives."

  • Talk with your teens about how the constant interruptions of, for example, Chat Heads may affect their concentration during studying and other times when focus is needed, and recommend that they use the settings to minimize distraction.

  • Read Common Sense Media's Social Networking Tips for safety recommendations, and advise your teen to turn off location sharing on Messenger

App details

For kids who love social networking

Our editors recommend

Common Sense Media's unbiased ratings are created by expert reviewers and aren't influenced by the product's creators or by any of our funders, affiliates, or partners.

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