A Lot or a Little?
What you will—and won't—find in this app.
Ease of Play
Players see a description of how the controls work before playing, but without further guidance, aspects of the game can be confusing.
Products & Purchases
Promo screens occasionally pop up, encouraging you to buy additional avatar customization options and paid versions of the game -- which are necessary to access more than 10 delivery challenges.
Parents Need to Know
Parents need to know that Totally Reliable Delivery Service is an action game for iOS and Android devices. The title offers some explanation about how its controls work, but players will need to figure out how to pick things up, what goals exist beyond just delivering a package, and other game elements. Some are a little puzzling -- players can hit a button to project a smiley face above their head, for example, but that seems somewhat pointless in the solo version of the game since characters don't really talk. Players can try to make a limited number of free deliveries without buying anything. A paid version of the app, though, is required to access most delivery challenges. The deluxe and standard versions of the game cost $9.99 and $4.99, and a few game extension options that include additional deliveries, locations, and other items are $1.99.
Is It Any Good?
Players try to commandeer and maneuver different vehicles and figure out where to deliver packages, but the controls make this much harder to accomplish. In some apps that are similar to Totally Reliable Delivery Service, having a character make exaggerated, awkward motions serves as a fun way to add a challenging element to tasks. But here, ineffective controls end up making it frustratingly difficult to direct the wobbly, unmoored deliveryman. His equilibrium is so unpredictably off-kilter that it can be hard to align yourself with levers that need to be pushed, boxes that should be picked up, and other items. Although the game description says players will "spring, leap, dive, and grapple with ease," that's not quite the case. Swiping your finger around the circular joystick-type control will propel him in various directions, but that also changes your viewing perspective. The frequent and rapid pivots can be dizzying -- and make it painstakingly slow to try taking even a few steps. The central character's hand can randomly drop from the lever you use to drive, and vehicles sometimes shoot backward when you try to move them forward.
The game also has some other notable glitches. For instance, it's possible to somehow get your arm stuck in the delivery bin after tossing in a package, and no amount of tugging, lifting, or other efforts will free it. Package delivery missions aren't well-explained -- some are timed, but some aren't -- and players may not know exactly where to drop off the item or how to get there. Limited instructions don't provide info on key gameplay aspects, such as what actions would earn a gold trophy. The developer may be ironing out some of those bugs, but even if they weren't an issue, you can only access about 10 of the delivery missions without buying a paid version of the app. Until Totally Reliable Delivery Service offers more free levels -- along with better controls and guidance -- you may want to package this experience back up.
Did we miss something on diversity?
Research shows a connection between kids' healthy self-esteem and positive portrayals in media. That's why we've added a new "Diverse Representations" section to our reviews that will be rolling out on an ongoing basis. You can help us help kids by suggesting a diversity update.