Parents' Guide to

Wysa: Mental Health Support

By Ana Beltran, Common Sense Media Reviewer

age 15+

Engaging AI chat and wellness tools not for kids in crisis.

Wysa: Mental Health Support Poster Image

A Lot or a Little?

What you will—and won't—find in this app.

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Privacy Rating Warning

  • Personal information is not sold or rented to third parties.
  • Personal information is shared for third-party marketing.
  • Personalised advertising is displayed.
  • Data are collected by third-parties for their own purposes.
  • User's information is used to track and target advertisements on other third-party websites or services.
  • Unclear whether this product creates and uses data profiles for personalised advertisements.

Is It Any Good?

Our review:
Parents say: Not yet rated
Kids say: Not yet rated

Although teens will have access to a collection of fun, relaxing, and informative tools to promote wellness and may find it therapeutic to vent to the chatbot, there are some limitations. Users may find comfort in anonymity and confidentiality, and they may find themselves engrossed by the wide variety of wellness tools. Wysa: Mental Health Support goes beyond offering guided meditation or breathing exercises. It links users to health and wellness articles, guides them through gratitude exercises, and even has them doing chair squats. The app also explains the science behind the power of certain tools or habits, adding rationale for those seeking to answer, “why am I doing this?”

However, while the chatbot might be helpful under certain circumstances, it's obviously limited in helping users cope with serious issues, such as bullying, eating disorders, and abuse. It readily reacts to key words such as stress, sadness, and sleep with tool suggestions; however, upon discussing bullying at school and feeling unsafe, the chatbot responded that it wasn’t sure how to help. In situations like these the app directs teens to browse the toolkit themselves or email the Wysa team directly so it, “can learn to help you better.” Overall, Wysa: Be happy, sleep better is a cool app for those seeking to build better wellness habits and address light social-emotional challenges, but should be used with caution, especially if teens are working through more serious issues. Ultimately, it may help them build healthy physical and mental habits, but it isn’t appropriate for teens dealing with challenges that require professional intervention. Although the app is forthcoming about its limitations and directly tells users that it isn’t appropriate for those in crisis, the AI feature doesn’t necessarily pick up when crisis is being discussed in order to respond appropriately and direct teens to seek human intervention. So, it's definitely best when complimented with some guidance and check-ins with a trusted grownup or medical expert.

App Details

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