The Call (2020)

Movie review by
JK Sooja, Common Sense Media
The Call (2020) Movie Poster Image
Dark, bloody thriller has unexpected twists, violence.
  • NR
  • 2020
  • 112 minutes

Parents say

age 14+
Based on 3 reviews

Kids say

age 13+
Based on 2 reviews

Did we miss something on diversity?

Research shows a connection between kids' healthy self-esteem and positive portrayals in media. That's why we've added a new "Diverse Representations" section to our reviews that will be rolling out on an ongoing basis. You can help us help kids by suggesting a diversity update.

A lot or a little?

The parents' guide to what's in this movie.

Positive Messages

Persevere through difficulty and admit mistakes to find redemption. 

Positive Role Models

Seo-yeon is brave and perseveres through difficulty. She tries to forgive herself and her mother for the past. She thinks quickly in peril and overcomes a killer.


Lots of violence, blood, murder, and some gore. Multiple stabbings, beatings, and torture. A young woman is tied up and whipped. An older woman performs various exorcisms on the young woman, including burning her legs. A few scenes show victims pleading for their lives before being killed. Body parts in plastic bags in the fridge later leak everywhere in the sink and onto the kitchen floor. Victims in peril, chase scenes, and lots of crying. Burn scars on legs, backs.


A young woman entices a strawberry farmer with new clothes she purchased as he gazes longingly at her.


Language includes "f--k," "c--t," "s--t," "bitch," "goddamn," and "hell."


Clear mention and use of Samsung Galaxy Note 9.

Drinking, Drugs & Smoking

Adults smoke cigarettes. A young woman smokes luxuriously. Adults drink wine over dinner.

What parents need to know

Parents need to know that The Call is a Korean thriller about a young woman who returns to her abandoned childhood home only to find another young woman calling her on the landline phone screaming for help. There's lots of violence, blood, and some gore. A young woman is tied up, beaten, and burned. A handful of adults are killed with knives; several stabbing scenes. We see the cleaning up of blood, body parts in plastic bags. People are in peril, terror, and fear. Lots of screaming and crying. Plenty of swearing, with frequent use of "f--k," "s--t," "c--t," "bitch," and "goddamn." Adults smoke and drink.

User Reviews

  • Parents say
  • Kids say
Adult Written byrichko August 25, 2021
Adult Written byKingaug January 3, 2021
Teen, 16 years old Written byFox fan September 4, 2021

Was a good watch

I'd say its a movie for folks who enjoy horror some 13 year olds can handle it better than i can. Although it does have swearing and smoking and well lots... Continue reading
Teen, 16 years old Written bySosaya December 15, 2020

Really amazing

Hey , so i was waiting reallyy eagerly for this movie to release as i have a separate love corner for park shin hye :)
So basically the movie is superb, all go... Continue reading

What's the story?

In THE CALL, Kim Seo-yeon (Park Shin-Hye) moves back into her old family home, long abandoned. Her father is dead and her mother is in a hospital for vulnerable adults. After getting unpacked and situated, Seo-yeon receives a phone call from another young woman screaming for help. These calls continue, and eventually Seo-yeon realizes that the young woman on the phone, Young-sook (Jun Jong-Seo), is somehow calling from the past, from inside the same house. This woman in the past seems to be in danger. Gaining Seo-yeon's trust, Young-sook makes Seo-yeon's father alive again, as Young-sook prevents the accident that killed him. This new future finds Seo-yeon's mother not ill and in hospital, but still with her husband, still in the same house, and still living naturally with their daughter. So Seo-yeon advises Young-sook that according to old news stories, she will be murdered by her stepmother. But after Young-sook manages to escape death, she begins to demand more and more from Seo-yeon. Will Seo-yeon somehow manage to change the past to keep her present from spiraling into complete annihilation?

Is it any good?

This movie certainly requires some suspension of disbelief, but it still delivers thrills while providing unexpected twists and scares along the way. The Call starts out with a silly premise, a phone in an abandoned house that somehow connects those on either end through time. This phenomenon is never explained, and the reasons why these two young women are connected is also never explored, but the writing is surprising and tense. The actors clearly relish their incredibly juicy scenes, especially Jun Jong-Seo (Young-sook), like when she finds herself very disappointed with an outcome and vents by beating and punching a bunch of body parts tied up in plastic bags that are floating in a large sink. Within seconds she's fully in the sink herself, thrashing about, punching, and screaming. Likewise, Park Shin-Hye continues to impress, and she again stuns with an incredibly emotive and tender performance, needing to cry often, scream, and also somehow get revenge. 

The deeper social underpinnings of why a family-less family drama like The Call resonates so strongly in South Korea (and also films like MotherParasite, Oldboy) might be misunderstood or missed altogether by non-Korean audiences, but in no way does this take away from the film working as a simply effective thriller with a fun conceit. For instance, when Seo-yeon finds out that Young-sook was an orphan and now cared for by an "evil stepmother" figure, Seo-yeon notably reacts in a devastated fashion, showing immense sadness and compassion toward Young-sook. But the plot and horror of The Call belies a darker norm of Korean society and culture where family is everything. It reinforces, again, that those without "real" family can easily lose themselves and quickly turn to evil as they are "lost."        

Talk to your kids about ...

  • Families can talk about the violence and use of blood in The Call. Did these horror elements enhance your viewing experience? Why or why not? Would this film be as scary, thrilling, and horrific without the blood and violence?

  • Why do you think Young-sook behaved the way she did? Was her stepmother right to try to contain what she saw as "future evil"?

  • Is there anything you would have done differently? How might you prevent someone in the past from changing your present?

  • What did you think of the epilogue?

  • What lesson do you think Seo-yeon learned after all was over?

Movie details

Our editors recommend

For kids who love horror

Common Sense Media's unbiased ratings are created by expert reviewers and aren't influenced by the product's creators or by any of our funders, affiliates, or partners.

See how we rate

Streaming options powered by JustWatch

About these links

Common Sense Media, a nonprofit organization, earns a small affiliate fee from Amazon or iTunes when you use our links to make a purchase. Thank you for your support.

Read more

Our ratings are based on child development best practices. We display the minimum age for which content is developmentally appropriate. The star rating reflects overall quality.

Learn how we rate