The Social Dilemma

Movie review by
Jennifer Green, Common Sense Media
The Social Dilemma Movie Poster Image
Parents recommend
Eye-opening docu charts social media dangers, offers advice.
  • PG-13
  • 2020
  • 89 minutes

Parents say

age 13+
Based on 5 reviews

Kids say

age 11+
Based on 6 reviews

A lot or a little?

The parents' guide to what's in this movie.

Positive Messages

Social media can be both utopia and dystopia. Its business model is based on selling our attention to the highest advertising bidders. Echo chambers it creates for individuals is leading directly to misinformation, polarization, chaos. But individuals can take steps to reduce and redirect their own consumption of social media, and public pressure could bring about greater regulation, changes to the business model.

Positive Role Models & Representations

A series of former executives who helped create tech companies like Google, Facebook, Twitter, Instagram, among others, is speaking out about dangers of social media, the steps society needs to take to minimize the harm these companies are causing and havoc they have the potential to wreak. Doctors and specialists are spreading the word about psychological and social ills brought on by social media, including for kids.

Violence

Violence is seen in images on the news, including in protests, riots, fires, mobs, bombings. In fictionalized scenes, a tween girl breaks open a plastic jar to get at her phone, later seems depressed by online comments, and a teen and his sister are arrested at a protest. Interviewees discuss rates of self-harm and suicide among teens and tweens.

Sex

Fictional teenagers flirt through social media.

Language

"S--t." "Damn." "God."

Consumerism

Tech companies like Google, Facebook, Twitter, Instagram, YouTube, Wikipedia, Apple, WhatsApp, Snapchat, Firefox, Mozilla. Professors from universities like Stanford, NYU, Harvard. Organizations including Center for Humane Technology, Human Rights Watch, Data for Democracy, Intuitive AI, AI Now Institute. News clips from major channels and daytime show The View. Films like The Truman Show, Terminator, The Matrix.

Drinking, Drugs & Smoking

Addiction to social media is compared to drug use.

What parents need to know

Parents need to know that while The Social Dilemma doesn't necessarily break new ground in the debate about the dangers of social media, it certainly provides plenty to worry about and some ways to take action. The people interviewed are unusual experts, in that many of them helped create the most popular social media sites today. Now they are speaking publicly about how the business model behind these sites treats customers as products to sell to advertisers. Teens may see their own experiences reflected in a fictional narrative set up to show the effects of social media addiction, the psychological harm of relying on social media for positive reinforcement, and the results of widespread misinformation. Violence is seen in images on the news, including protests, riots, fires, mobs, and bombings. In fictionalized scenes, a young girl breaks open a plastic jar to get at her phone, and a teen and his sister are arrested at a protest. Addiction to social media is compared to drug use, and interviewees discuss rates of self-harm and suicide among teens and tweens. At the end, the experts make a few recommendations that we can all do to try to reduce the hold social media has on us. Language includes "s--t," "damn," and exclamatory use of "God."

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User Reviews

  • Parents say
  • Kids say
Adult Written byGOODREAD PARENT September 23, 2020

Great

Great movie must watch.
Parent of a 11-year-old Written byfilmjunkie8356 September 21, 2020

Great Documentary, only for tweens and up though.

I think that this is a great documentary, however it doesn't really show any violence. It's fine for 10 and above because there is some heavy stuff l... Continue reading
Teen, 13 years old Written byEC020204 September 12, 2020

Eye-Opening

This was a pretty good documentary- slow at times, but also very well made. I think PG-13 is a pretty good rating, however this is a pretty low PG-13 rating and... Continue reading
Teen, 15 years old Written bymirkat September 21, 2020

Got me thinking!

I watched this with my parents a couple of nights ago and thought this documentary is so informative and really got me thinking.

At first, I thought this wou... Continue reading

What's the story?

THE SOCIAL DILEMMA follows former Google designer Tristan Harris and others on a quest to educate the public about the way social media is constructed to manipulate users and foment addiction, radicalization, and polarization. Now running the Center for Humane Technology, Harris is one of a handful of former tech designers and innovators interviewed in this documentary who shed light on the constantly updated algorithms that help sites predict and manipulate our online behavior to drive more engagement and bring in advertising dollars. The result is addictive technology that even these experts say they have a hard time quitting, and that can have seriously detrimental psychological effects on individuals. Some of their points are dramatized in a fictional narrative. The interviewees also talk about how, on a global level, social media has been weaponized by bad actors to destabilize democracies and spread misinformation. The way our individual feeds transform to reaffirm our existing beliefs is leading to distinct spheres of realities online, to the extent that people can no longer agree on what's true or factual, sowing division and chaos. The experts are worried, and in this documentary they explain why and what we can possibly do about it.

Is it any good?

Mark Zuckerberg isn't mentioned by full name until late in this documentary, but his company's outsize influence on the world of social media is felt all over the film. The featured talking heads here have mostly left top tech companies like Facebook, Google, and Twitter after having helped build them up, and now seem to suffer from a collective guilty conscience. That only adds to how convincing they are about the existential threat social media poses, and their expertise pulls back the curtain on the methods. "We're all lab rats," one person suggests in a documentary full of similarly worrying statements that leave the impression that social media is to blame for many -- if not most -- contemporary individual and societal ills.

Director Jeff Orlowski visualizes some of the talking head commentary in animated sequences and a dramatized fictional narrative about phone-addicted teens suffering from negative online commentary and being manipulated by artificial intelligence (played by Mad Men's Vincent Kartheiser) to dive down outrage-driven rabbit holes. These sequences may help illustrate the ideas for some viewers, but they aren't totally necessary. As expert voice after voice predicts more addiction, psychological afflictions, polarization, radicalization, and echo-chamber ignorance, it's impossible not to see the immediate relevance of their warnings. They leave us with a few recommendations and suggestions that may not be enough to turn the tide without public pressure for top-down regulation, but The Social Dilemma makes it clear that we ignore them at our own peril.

Talk to your kids about ...

  • Families can talk about what they found to be the most revelatory and the scariest pieces of information in The Social Dilemma.

  • Experts recommend setting your own social media limitations on notifications, apps, daily usage, and more. What limits have you set for yourself? How well do these work?

  • Social media is talked about as both a utopia and a dystopia. How so?

  • Social media is also talked about as "an existential threat" to humanity. Why? Do you think the threat is overstated or not? How come?

Movie details

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