7 Cups: Anxiety & Stress Chat

App review by Ana Beltran, Common Sense Media
7 Cups: Anxiety & Stress Chat Poster Image

Common Sense says

age 17+

On-demand support for mental health; limited oversight.

Parents say

age 15+

Based on 8 reviews

Kids say

No reviews yet.

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The parents' guide to what's in this app.

Community Reviews

age 15+

Misleading and lacks transparency

7 Cups has been misleading and dishonest with me about whether their online therapy had video calls. If you look at the therapy page, it doesn’t clearly state that meeting with a therapist is messaging only, so I subscribed, immediately saw there were not video calls, and immediately cancelled my subscription. When I emailed them, I got very cryptic replies, at first only refunding $50 of the $125 I paid with no reason why it was that amount. I requested again to receive the rest of my money refunded, and their email reply took much longer this time, 4 days later finally saying that they granted a “full refund” of $70 more. There were still $5 remaining they never refunded. I requested again that they refund my remaining money, and they have refused to respond to my request, it has been 1 month with no response. They have also never provided their reasoning as to why they only paid $50 then $70. This makes me feel like this company is purposefully being misleading and dishonest through lack of transparency. I asked them to delete my account as I don’t want to be involved in any more of these dishonest and non transparent transaction, and I hope 7 Cups amends their business practices to be more transparent in the future, especially because the other features of their website like meditation techniques and listeners are a good idea.
age 13+

Supportive community!!

Listeners are very present and attentive, active listening skills, empathetic. Supportive conversations. Have other options like dedicated forums and group support rooms, resources, and wonderful community leaders.

App Details

  • Devices: iPhone, iPod Touch, iPad, Android
  • Skills: Self-Direction: goal-setting, personal growth, self-reflection, Emotional Development: handling stress, identifying emotions, labeling feelings, moving beyond obstacles, perspective taking, self-awareness, Communication: conveying messages effectively, listening, Health & Fitness: meditation, mental health
  • Pricing structure: Free to try ($3.99 in-app purchase for upgrade; subscription $12.99/mo., $94.99/year)
  • Release date: February 20, 2019
  • Category: Health & Fitness
  • Publisher: 7 Cups of Tea, Co.
  • Version: 4.5
  • Minimum software requirements: iOS 9.3 or later; Android varies with device
  • Last updated: February 10, 2020

Our Editors Recommend

For kids who love mental health and meditation apps

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